Atlantic12 delivers EVERYWHERE IN THE WORLD! Orders are shipped within 2 to 5 working days after receipt of payment. Normally, once the order is shipped, it takes 24 hours for Belgium, a few days for Europe (EU) and 2 weeks maximum for the rest of the world.
Deliveries are made via the Post Office. BPOST manages the shipment of orders from Belgium and then the foreign postal services take over on their respective territories.
In case of absence at the time of delivery, a notice will be left in your mailbox and you will have 14 days to recover the parcel at the nearest collection point.
Atlantic12 is not responsible for any customs fees for shipments outside the European Union.
The orders are packaged with a strong professionalism of more than 15 years of experience in the field of art publishing. Each image is protected by a tracing paper, carefully wrapped in tissue paper and shipped in a tube reinforced by a sleeve.
It is important to note that the shipping costs include the costs related to the preparation time of the order, its packaging (protective layer, silk paper wrapping, cardboard tube + reinforcement sleeve) as well as its transportation to the recipient, the latter varying according to the destination country.
Orders are 100% guaranteed in case of damage during delivery!
Returns accepted within 14 days after receipt of order.
By product category, depending on the destination, the delivery costs are as follows
- POST CARDS: between 3,00€ and 8,00€.
- SMALL FORMATS: (bookplates, prints, books and posters): between 5,00€ and 10,00€.
- POSTERS, PICTURES AND LARGE FORMATS: between 12,00€ and 25,00€.
FREE DELIVERY FOR ORDERS OVER 200€!
FOLLOW THE EVOLUTION OF YOUR ORDER :
To follow the evolution of the delivery status of your order, please go to your ACCOUNT, in HISTORY AND DETAILS OF MY ORDERS. Then click on the button DETAILS of your current order and you will find at the bottom of the page all the information related to your order including the tracking number of the Belgian Post.
You can then, with the help of this tracking number, go to one of the following links to follow the evolution of the delivery status of your order:
https://track.bpost.cloud
https://parcelsapp.com
For any information or question, please send an email to info@atlantic12.com.